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Postman Talal Bayaa, from Didcot Delivery Office, joined Royal Mail on a reduced salary after he was made redundant from his previous IT job.
Talal and his family had accumulated some debt as a result of his redundancy and were struggling to meet their monthly commitments.
Given the situation, Talal applied for benefit support and started a debt management plan with StepChange, the free expert debt agency.
He then found that his housing benefit payments had been drastically reduced, due to his temporary Christmas overtime hours, and this led to him falling behind with his rent. He is seeking help from his local Citizens Advice Bureau about this.
Our in-house charity, the Rowland Hill Fund (RHF) was able to support Talal with £986 towards his rent arrears. After working with StepChange to help him manage his debts, Talal is confident that he will be able to meet his monthly commitments.
‘The help from the Rowland Hill Fund came at the right moment,’ said Talal. ‘We were struggling to manage and didn’t know what to do next. StepChange has really helped and I’m confident about the future. I’m also hoping to increase my hours at Royal Mail.’
The RHF offers financial assistance to Royal Mail colleagues, pensioners and their families in times of need. If you think you or a colleague may need help, call the RHF confidential helpline on 0345 600 4586 to start the process. If necessary, you can also call on a colleague’s behalf to help them take the first step.
To find out more about the fund, visit the RHF website. You can also contact them directly at rowland.hill.fund@royalmail.com or follow the fund on Facebook or Twitter.
