‘Graft and dedication’

‘What a fantastic colleague and credit to the company’

This week, our customer tweets are all about the little things you have been doing. In short, all the personal touches colleagues have been delivering to make our customers smile, whether that’s wishing people a good day, returning a lost wallet or simply closing a customer’s gate. In their words – it makes all the difference.

  • @TheTimble - Don’t you just love #postmen and #postwomen no matter what the weather is like? That’s graft & dedication! @RoyalMail
  • @pragmatichr - @RoyalMail excellent service from our postman this morning! Makes such a difference #CustomerService #royalmail #wales
  • @TicTocCol - It's the simple things my postman does that please me greatly. Always posts through the letterbox (not thrown into the porch) and always closes the gate...that's it - simple. But it makes all the difference. @RoyalMail
  • @barnsleytown - Well done @RoyalMail You get mail twice as fast to Italy as they do to us. #barnsleyisbrill
  • @SalmonsSheriden - @RoyalMail the postman that I have had over the last few days has cheered me up with his happiness!
  • @customshopuk - @RoyalMail Keith at the Royal Mail Accrington depot/office couldn't be more helpful. What a fantastic colleague and credit to the company. First class service.
  • @wc1pubfans - A Saturday shout out to your Delivery Manager @RoyalMail @royalmailhelp needed a parcel urgently for a birthday tonight & missed the postie this morning-live in WC2B in London-he arranged for it to be redelivered specially this afternoon! Thanks to postie as well
  • @AlexStarkie - Top service you’ve got there @RoyalMail
  • @drsmuts - @RoyalMail please pass a big thanks to all the staff at your Brentwood depot who helped look after my mother in law this morning after she fell outside the gates. Thank you!
  • @hihellolovely - @RoyalMail wanted to say how friendly and helpful the postmen and women are in #cambridge CB13 area. Whenever there is a delivery of a parcel and we speak, I’m always wished a good day. Thanks
  • @sahaMildmay - When the Royal Mail go the extra mile not only delivering our mail every day, but providing a personal touch delivering one of the service manager’s leaving presents on his final day. Thank you
  • @BeeInspiredbuzz - Thank you kind person. Lost wallet returned anonymously last thing my mother bought my son - so particularly special @RoyalMail had someone posted this in a box? #goodpeople #faithinhumanity
27 Mar 2019