In praise of our people
Customers flock to Twitter to express their thanks for a fantastic service

Our Twitter account bursting with grateful customers tweeting in praise of our people and the outstanding service we continue to deliver come rain or shine.
From people still admiring the shapely pins of our posties’ legs regardless of the recent snow, to a customer full of praise for the postman who returned her lost bank card after tracking her down on social media.
Below are a select few from the last few days
- @RoyalMail Big thank you to my mum's postie. She had a nasty fall yesterday. He was brilliant. He stayed with her and made her comfortable whilst waiting for the ambulance.
- Shout out to @RoyalMail you hire some of the BEST people. One of your amazing workers found my bank card on his rounds and made sure to find me on social media and return it to me. I am so very grateful! I'd love to give you his name for kudos! #Thankful #Blessed #RoyalMail
- Fantastic service from @RoyalMail. Postie saw we were home and redelivered a parcel as it was “still on my van, and I saw you come home as I passed”
- Such good customer service! Thanks to @RoyalMail for actually finishing the job of another company and making sure my parcel reached my flat! Greatly appreciated!!
- Thank U @RoyalMail for delivering over 6,000 packs all over the country in time for @TimeToChange #TimeToTalkDay
- Much respect to @RoyalMail still working hard in this weather #snowday
- Our postman has just been - On TIME as usual and wearing SHORTS!! Well done @RoyalMail Thankyou
- @RoyalMail @CarersLeeds @CarersTrust Thanks for your support for young carers. Our doctors didn't get in to work today but we still got our post. Hats off to our Royal Mail postmen and women
- Massive thank you to a @RoyalMail employee at my local post office this morning. Being so happy and nice to me and the people in the queue in front of me, made my day! #LoveWhereYouWork.