Courier is coming
Our first issue of 2019 will begin landing at homes from tomorrow.
In your latest issue we look at how the last mail centre in the country to manually sort its post has been brought into the 21st century.
Inverness mail centre transferred into new premises, three times the size of its old base, in time for Christmas. The extra space means colleagues can work more efficiently, deal with higher mail volumes and offer a better service to customers.
The previous office was cramped so couldn’t accommodate machinery, and lorries struggled to make deliveries. But colleagues are now getting to grips with equipment such as Compact Sequence Sorting (CSS) machines and an Intelligent Letter Sorting Machine (ILSM) is being installed this month.
Also in the issue:
- Stronger together - Our 2019 Inclusion Week was all about treating each other with respect and consideration and valuing the differences and contributions of all
- Route to the future – Innovative PDA technology is helping colleagues carry out our new dedicated afternoon deliveries as fast as possible
- Christmas Stars – we celebrated colleagues who went above and beyond for our customers in peak season.
And finally, our Fleet won an incredible 11 awards in 2018. We found out how teams have contributed.
