Team Leader of the Year

Liverpool based delivery office manager, Kate Allen, walked away with the title of Team Leader of the Year, at this year’s Chairman’s Awards for Excellence.
The judges commended Kate’s calm and positive outlook and her success in creating a respectful and understanding working environment for colleagues to thrive in.
Kate, who received her award from Sue Whalley, CEO, Post & Parcels, Royal Mail UK, said: ‘I think I was nominated because I’ve gone into the office and just tried to create a positive, happy environment, a place that people want to come to work every day.
‘I’ve tried to change some of the stereotypes that exist at the moment in delivery, and hopefully I’m succeeding in making it a place that I myself want to go to work, and others do too, and do the best that they can and enjoy being there.
‘I don’t think anyone should not want to come into work – it should be a positive place, and you get more out of people when it’s like that. The sickness levels reduce, people are happier, and it’s a nicer atmosphere.
‘All I’ve done really is listen to my team and action their ideas. To be nominated by them is the biggest achievement for me because it was from them – they’ve nominated me for this.
‘And then when you hear what they’ve said in the nominations, it’s the little things that I know I do but I don’t really think about, but they obviously see it as a big thing.’