Protecting Door to Door

We must honour our Door to Door promise and deliver on time, every time

Door to Door mail is a profitable Royal Mail product and accounts for a substantial contribution to our income.

We must honour our Door to Door promises:

  • Deliver on time, every time
  • Never nest
  • Deliver to customer specification – just like a letter.

One mistake could potentially lead us to losing a national contract.

Quality of service is paramount. Over the last 18 months, our quality of service in delivering Door to Door has slipped below the expected levels. If we do not restore and maintain our quality of service, we are at real risk of losing Door to Door accounts – which will impact our annual revenue. We all have to work together to protect and promote Door to Door.

Everyone can win with Door to Door

Submit a lead to Watch & Win when you see an opportunity for new Door to Door business, e.g. a competitor delivering a Door to Door item to your home.

Receive £10 worth of rewards for spotting your first lead, and £5 worth of rewards for every qualified lead you send through. If the lead generates more than £500 in revenue, you can earn anything from £100 to £1,000 worth of rewards!

Check out the rewards on offer through the Watch&Win reward website.

20 Nov 2018