Courier is coming

The November issue of Courier will begin landing at homes from tomorrow.

In your latest issue we look at our half year financial results. After a challenging first half to the year, parcels growth has continued - both in the UK and overseas. This has more than offset the decline we’re seeing in letter revenue.

It was very disappointing that we had to communicate, in early October, our revised expectations for UK productivity performance, cost avoidance targets and profit expectations for 2018-19. But, we are confident that working together, we’ll be able to deliver this revised plan for the rest of the financial year.

We will share an update on our strategy and direction for the next five years with colleagues and investors in March 2019.

Also in the issue:

• Festive tips to help you offer new and existing customers the best experience possible at this special time of year
• Our We Are Royal Mail campaign has been shining the spotlight on some of the dedicated, hardworking colleagues who make us what we are
• Be in with a chance to win one of 12 marvellous mystery prizes in our ‘Christmas Unwrapped’ competition.

And finally, snap-happy colleagues have been busy posting online to share a glimpse into their working day with us on social media. Win a £100 Amazon voucher for entering our new Our Social Says competition – simply share a post or picture which sums up your working day on Twitter or Instagram with the hashtag #myroyalmailround for a chance to feature in next month’s Courier.