The September issue

We’re innovating as part of our strategy to grow our parcels business

The September issue of Courier has begun landing at homes.

Included in your latest issue is an eight-page innovation special where we hear from chief customer officer, Nick Landon, who tells us what we’re doing as part of our strategy to grow our parcels business and stay number one.

And the nominees are…

Nominations for the 2018 Chairman’s Awards for Excellence have poured in from across the business, recognising those who have gone beyond the call of duty, demonstrated extraordinary bravery, or been champions in their community. The full list is featured.

Also in the issue:

  • Every door, every time – how Door to Door (D2D) mail – which comprises unaddressed mail, such as leaflets and brochures – contributes substantially to our annual revenue
  • Positive progress - The team at Malton collection office is now 20% female, reflecting our wider shift towards a more gender-balanced workforce
  • On the right trak - Colleagues have praised the impact of Isotrak – the telemetry system we use in our large LGV fleet.

And finally, we’re entering an exciting period in the development of our uniform. We know how important our uniform is to you and this is why we want to continue to listen and take your feedback. Help us improve your uniform by completing our uniform survey.

2 Oct 2018