Watch RMtv

In next week’s programme we’re at North London delivery office, where colleagues have welcomed a number of new services and innovations that we’re introducing as part of our strategy to grow our parcels business.

Parcels growth

We are introducing a range of new services and innovations, including key enhancements to our Tracked 24 and Tracked 48 services.

We’re constantly innovating by developing the products and services we offer to match the changing needs of our customers. This is important for us to retain and win new business.

Parcels is a huge growth market for us. We must come up with new ideas and ways of working to improve our technology. This will help us keep our number one position in the market.

We’ve listened to our customers and we have listened to you. This is why we’re introducing new services, which will significantly improve how we deliver and make a big difference to our customers.

Also in the programme:

• We Are Royal Mail - Look out for colleagues from Warrington mail centre in the latest stage of our campaign
• AVOID - Follow our advice on how to AVOID dogs on delivery during the summer break
• Search for a star - Ever fancied presenting RMtv? We’re searching for new faces to host our weekly show about the people and projects shaping our business.

And finally, our new employee share plan, Partnership & Matching, is available to all eligible colleagues with more than 12 months’ continuous service and offers a flexible and tax advantaged way to invest in Royal Mail shares.