Your questions answered

Courier provides you with the latest news about Royal Mail. It keeps you informed about the ins-and-outs of the business including our strategy, our people and our achievements.
But Courier relies on your input. The questions you ask provide valuable insight and generate important workplace conversations to ensure everyone is informed of changes and standards.
That’s why we love to hear from you. If you have a question relating to anything about Royal Mail, we can help get you the answer.
Whether you have a query or an idea, a business response will be given and a selection of the best letters will be published in Courier.
We pick a star letter each month, and the winner will receive a Fitbit.
How to submit your letter
Please make sure your letter is no more than 100 words on one clear topic, and includes your full name and home address. No anonymous correspondence will be considered. Submitting a question is simple:
- Email via courierletters@abcomm.co.uk
- Text Courier to 80800 (maximum of 160 characters)
- Write to Courier Letters, 24 – 26 Great Suffolk Street, London SE1 OUE