Watch RMtv

In next week’s programme we’re at Edinburgh mail centre, where colleagues are helping to protect our revenue by cancelling stamped mail.

Teams across the country are developing their action plans on the back of their Employee Survey results, and we look at how mediation can help generate a positive workplace experience. 

Mediation

Royal Mail’s mediation team were introduced as part of the Agenda for Growth agreement in order to help colleagues resolve issues in the workplace and avoid unnecessary conflict and dispute. They bring expertise and fresh thinking in order to find an agreed way forward. 

There are lots of benefits to using this process. We spoke to colleagues from Prestonpans delivery office, where using mediation has improved the workplace environment.

Also in the programme:

• Employee Survey results - Colleagues from Royal Mail Specialist Services in Edinburgh have been working together to develop their action plan
• Stamp cancellations - At Edinburgh mail centre, colleagues are taking their responsibility to cancel stamps very seriously.

And finally, as Britain’s record-breaking summer continues, we remind you of the importance of staying safe while working outdoors in the heat.