Trading update: Parcels
UK parcel volumes grew 7%*, largely driven by higher volumes from our retailer account customers. The money we earn from parcels in the UK was up 6%.
Our Tracked 24®/48® services and Tracked Returns® services saw volume growth of 24%.
Our international parcels business continued to benefit from our cross-border traffic initiative.
Parcelforce Worldwide volumes were up 4%, benefitting from better than expected volumes from contract customers.
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* All movements are on an underlying basis unless otherwise stated. Underlying revenue change is calculated after adjusting for working days in UKPIL, movements in foreign exchange, acquisitions (Redyser in GLS) and other one-off items that distort the Group’s underlying performance. For volumes, underlying movements are adjusted for working days and exclude the impact of political parties’ election mailings in UKPIL and the impact of Redyser in GLS. For comparison purposes all underlying adjustments are made to the prior period.
