The policies include important information such as the expectations we have of employees and managers, and what support employees can expect from us in different situations.

To support managers and employees, summaries have been developed on the policies colleagues most frequently ask about. The at-a-glance summaries give an overview of the key parts of the policies so you can quickly find the information you need.*

Click on the links below to view summaries of the following policies: 

• Attendance
• Being a parentpdf, 161.65 KB
• Conduct
• Conflicts of interest
• Equality
• Flexible working
• Ill health
• Raising concernspdf, 327.08 KB
• Recruitment
• Sick pay
• Social media
• Terminal illness
• Time off: annual holiday
• Time off: other leave
• Uniform
• Working Time: CWU represented grades

Click here to view the business standards

The full details of each policy are available from the Policy and Information section of PSP. Ask your manager for a copy if you do not have access. 

* The policy summaries are for frontline employees in Royal Mail and Parcelforce Worldwide unless stated otherwise. Policy information for managers can be found in the Policy and information section of PSP.