As the UK’s sole designated Universal Service Provider, we deliver a ‘one-price-goes-anywhere’ service on a range of letters and parcels to over 30 million addresses across the country, six-days-a-week. We also provide a range of commercial services to consumers, sole-traders, SMEs, large businesses and retailers, and other postal operators who use our downstream network. Some facts about us:

• In 2018-19, we handled and delivered around 13 billion letters, and around 1.3 billion parcels.    
• We employ around 143,000 people are in the UK, and around 162,000 across our Group. One in every 192 jobs in the UK is provided by Royal Mail.
• Thanks to our people, Royal Mail is the UK’s most trusted and most preferred delivery company.
• Our contribution to the UK economy, including through employment and procurement, totalled ￡10.3 billion in 2018-19. We made the seventh largest contribution to the UK economy of all UK corporations.

Royal Mail is transforming from a UK-focused letters business that delivers parcels, to a parcels-led, international business that delivers letters in the UK. We operate across 44 countries and nation states worldwide, including 41 in Europe and, following recent acquisitions, eight states in the Western US and Canada.

Our ambition is to build a parcels-led, more balanced, more diversified international business. Find out more about our strategy here.

Royal Mail listed on the London Stock Exchange on 15th October 2013 and we are part of the FTSE 250.

In 2016, Royal Mail marked 500 years of the postal service. Find out more here.