Transformation Story

Launching our Transformation Story: spelling-out the journey we’re on to transform Royal Mail together.

Colleagues from across the UK share their stories on what makes them proud and passionate to work for Royal Mail.

Liz Law and Matthew Newman explaining the pace of change required due to industry competition and the needs of our customers.

Jenny Hall and Nick Landon demonstrating how taking advantage of a growing parcel market, using new technology and building trust can bring success.

Parcels operations director Jamie Stephenson launches the Transformation Story for Parcelforce Worldwide colleagues.

As we launch our Transformation Story, poet Davy Charles takes us through a journey in words about where Royal Mail is and where we can get to by working together.