10 July 2020
myroyalmail is updated daily
Create strong passwords and keep them secure

A strong password is one that is easy to remember but impossible to guess. Here are Royal Mail Group's top tips for creating a strong password:

  • Strong passwords are at least eight characters long, preferably more
  • Passwords should contain a mix of upper case and lower case letters, numbers and special characters (e.g. &%£!@) Ideally, never have two characters of the same type next to each other (e.g. instead of TH45&%OP use Th4&5%oP)
  • Never use dictionary words of acronyms in any language
  • Never simply choose a word and add a number after it (e.g. password1), or use logical number replacements for letters within a word (e.g. pa55wOrd)
  • Never use keyboard patterns (e.g. qwertyuiop or poiuytrewq) or sequential numbers (e.g. 12345678 or 87654321)
  • Never use your username as a password
  • Never use words that can be guessed easily by undertaking research about your life (e.g. family member names, pet names or your favourite sports team). All of this information may be readily available on social media (e.g. Facebook)
  • Mobile device PINs must be at least four characters long, and must never use sequential numbers (e.g. 0000, 9999, etc.) or number sequences (e.g.1234, 9876, etc.)
  • They appear to be random. A good technique is to use a passphrase, which is a sentence that you turn into a password. For example, the password 1eF@c4L£f comes from a phrase "I eat fish and chips for lunch every Friday

How to create a passphrase

• Think of a phrase, song lyric or memorable sentence – “I eat fish and chips for lunch every Friday”
• Take the initial letters – YAMTSSFA
• Substitute some of the letters for logical numbers – YAMT5SFA
• Add logical special characters – Y@MT5$FA
• Vary the letter case – y@Mt5$Fa

To find out how to keep your password secure click here.

Share the information with your teams

You can download the campaign presentation and share it with your team. Put up posters around your office, Mail Centre and Delivery Office  to raise awareness. 

Talk your team members through the risks of having a weak, unsecure password and why sharing it is dangerous. Learn more from our top tips included in the Password pages.

Want to get in touch?

We’re always available to answer your questions or address your concerns about information security at Royal Mail Group. Simply contact the Information Security team.