15 December 2019
myroyalmail is updated daily

Key contacts

Royal Mail HR Services:

Email advicecentrePAY@royalmail.com

Phone Royal Mail HR Services 0845 60 60 603 (or +44 114 241 4545 if you are calling from outside the United Kingdom). The helpline is open from 8.30am to 5pm, Monday to Friday (not including bank holidays).

Post HRSC PSE, Royal Mail, 2nd Floor, Pond Street, Sheffield S98 6HR

 

Royal Mail Defined Contribution Plan

If you have any questions about the RMDCP, please use the following contact details.

Website www.zurich.co.uk/save/royalmaildcplan

Email royalmailserviceteam@uk.zurich.com

Phone 0800 092 8263

Post Zurich Royal Mail Service Team PO Box 1073, Cheltenham, Gloucestershire GL50 9NN

 

Royal Mail Pension Plan

If you have any questions about the RMPP, please use the following contact details.

Website www.royalmailpensionplan.co.uk

Email pensions.helpline@royalmail.com

Phone 0114 241 4545 or

Postline 5456 4545

Post Pensions Service Centre PO Box 500, Chesterfield S49 1WX

 

You may also find the following contacts useful.

 

Tax credit helpline

For more information about whether PSE would affect any of your tax credits, please call 0345 300 3900.

 

State Pension advice helpline

For more information about your pension, visit www.gov.uk/contact-pension-service or call 0345 60 60 265.