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Summer 2022

The business launched Steps to Zero in time for the Summer edition of Courier with a target to be Net Zero by 2040. Read all about how we get there. It was also the edition after we announced our Full Year results for 2021/22, which demonstrated perfectly our need to change. The North West Super Hub opened for business, turning Royal Mail into a parcels business that also delivers letters. The focus of our big interview was new chief operating officer Grant McPherson who delves into his background transforming big businesses and discusses the challenges ahead at Royal Mail. There's a spotlight on women in engineering, Parcelforce's customer services and a recent Crown Awards winner. Plus, much more.

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Spring 2022

As the new year moved into focus, the 2022 Spring edition saw our first all-male cover star. In the spotlight is Bristol postie Tom Dymond, who told his tale of sailing around the world. We launched the Crown Awards, our new recognition programme with the chance for one winner to claim a postbox full of cash - £40,000. CEO Simon Thompson discusses how smaller is better in his exclusive column, Parcelforce is in the Big Picture spotlight and chief people officer answers colleagues' questions as part of our Big Interview. There are features on Missing People, Youth Board, our new uniform, transgender colleagues and Grange-over-Sands Delivery Office, too. Plus, much more.

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Winter 2021

Courier Winter landed at the start of December 2021 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. The paper wrap of this edition advertised our 12 Days of Christmas competition, which would be run through Workplace giving prizes away daily through challenges. There is a festive feel to the edition, including a Christmas big picture, and Simon Thompson looking ahead to 2022. Parcelforce MD Aaron Barnes is the subject of our Big Interview while we go in-depth with the Royal Mail Security team and how they deliver justice. It's destination Glasgow as the team tells us how they helped for COP26 and the customer experience team in Plymouth share tales from behind the scenes. Plus much, much more.

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Autumn 2021

Courier autumn landed in September 2021 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. This edition introduces our first ever Parcelforce editorial panellist, as David Lindsay joins the team and signals his intentions with your welcome column. Catch up on just how far CEO Simon Thompson is travelling to meet the team - UK-wide. Our Big Interview introduces the work of operations leads Shiona Rolfe and Jane Simpson. Why We're Here enters Courier as a new feature focusing on what makes our people want to be at Royal Mail. We're on tour to Barnsley to find out why they received special recognition... plus much, much more.

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Summer 2021

Courier summer landed at the start of July 2021 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. This edition recognises how we're changing - and it's working. There is a focus on our brand new PDAs and the uniform roll-out. Chief commercial officer, Nick Landon, brings the latest on our innovations and what we're doing for the customer. Parcelforce colleagues are welcomed to Courier for the first time as operations director Jamie Stephenson writes a column and it's destination St Ives as we follow the G7 Summit and much, much more...

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Spring 2021

Our spring issue landed at colleagues' homes in April 2021 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. This edition features a closer look at how we help communities respond to Covid-19 outbreaks, CEO Simon Thompson's early weeks in the role visiting units across the country, new uniform, the introduction of our first-ever frontline editorial panellists, a look behind-the-scenes at Stansted Air Hub and much, much more...

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Winter 2020/21

This edition is the first Courier in magazine format. It landed at colleagues' homes in December 2020 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. This edition features a six-page interview with interim CEO Stuart Simpson, a profile of our North West Hub, a review of the year that was 2020 and much, much more...

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