As Northern Ireland basks in an unexpected spell of warm weather, it’s rather fitting the Carrickfergus and Belfast teams feature as Courier’s summer destination piece. As well as pride in the job and delivering to picturesque parts of the country, the team has also experienced the same kinds of challenges that come with change. A big champion of change, particularly within the digital sphere, is chief analytics and data officer, Mark Briers. His Big Interview touches on his varied career, from defence and national security to becoming the lead scientist on the NHS Covid-19 app, and how this has led him to heading up a new team at Royal Mail. If you haven’t heard of One Royal Mail, you soon will. As the overarching network name for our thriving employee resource groups, the latest edition of Courier lifts the lid on how One Royal Mail is spearheading powerful growth and change. Also in this edition: Royal Mail teams up with South Yorkshire Police to tackle the threat of dog attacks in one of the most hazardous postcodes in the UK, Steps to Zero: one year on, and how a Blackpool postie  used his CPR training to save a customer’s life.

Christmas is coming, the goose is getting fat… and Courier Winter is here. Santa’s elves are in overdrive this time of year and so too are our colleagues, as we delve into the Peak operation at Plymouth. A crew of 60 in our Customer Experience (CE) team are handling the influx of Santa Mail. A Sunday spent in Kent to meet the team who recognise why a seven-day service is the direction the business needs to head. As this month’s Big Interviewee, our new chief financial officer Angela Noon affirms she isn’t just a numbers person - she is playing a pivotal role in driving the transformation agenda. Find out what the new year will bring with our new charity partnership alongside British Heart Foundation. The festive season is a joyful occasion for many of us. But for others, it can be a difficult time of year. Discover the wealth of support service available, including the new Health Hub. Plus, lots more - including prizes.

The business launched Steps to Zero in time for the Summer edition of Courier with a target to be Net Zero by 2040. Read all about how we get there. It was also the edition after we announced our Full Year results for 2021/22, which demonstrated perfectly our need to change. The North West Super Hub opened for business, turning Royal Mail into a parcels business that also delivers letters. The focus of our big interview was new chief operating officer Grant McPherson who delves into his background transforming big businesses and discusses the challenges ahead at Royal Mail. There's a spotlight on women in engineering, Parcelforce's customer services and a recent Crown Awards winner. Plus, much more.

Courier Winter landed at the start of December 2021 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. The paper wrap of this edition advertised our 12 Days of Christmas competition, which would be run through Workplace giving prizes away daily through challenges. There is a festive feel to the edition, including a Christmas big picture, and Simon Thompson looking ahead to 2022. Parcelforce MD Aaron Barnes is the subject of our Big Interview while we go in-depth with the Royal Mail Security team and how they deliver justice. It's destination Glasgow as the team tells us how they helped for COP26 and the customer experience team in Plymouth share tales from behind the scenes. Plus much, much more.

Courier summer landed at the start of July 2021 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. This edition recognises how we're changing - and it's working. There is a focus on our brand new PDAs and the uniform roll-out. Chief commercial officer, Nick Landon, brings the latest on our innovations and what we're doing for the customer. Parcelforce colleagues are welcomed to Courier for the first time as operations director Jamie Stephenson writes a column and it's destination St Ives as we follow the G7 Summit and much, much more...

This edition is the first Courier in magazine format. It landed at colleagues' homes in December 2020 and now lives online here. Open the interactive magazine below and click through to the articles you want from the contents page, while also playing out the videos through the QR codes. This edition features a six-page interview with interim CEO Stuart Simpson, a profile of our North West Hub, a review of the year that was 2020 and much, much more...