Parcelforce: Building the Future - The Journey
So far we have seen the shifting of Royal Mail parcel volumes to Parcelforce. Volume transfers between our networks is well underway, with over 100k parcels transferred so far. We are aiming to start with 5 million parcels within the first year and work up to 10 million.
Now we are looking at the integrating and standardisation of Parcelforce and Royal Mail's technology and systems so we have one shared digital network.
Training of all colleagues on the new systems is expected to take place between April and May 2025, with the deployment of the new ways of working rolling out between June to September 2025.
We will be working closely with both our trade unions and colleagues across Operations and Commercial to ensure you have the support and training you need to make this transition as smooth and successful as possible. We are committed to communicating with you and providing opportunities to feedback regularly. We will share more details on timelines with you and your team over the coming weeks.
We’re eager to start this next chapter for Parcelforce. Together we believe we can become the go-to industry leaders and parcel experts and build a company that is trusted and valued by its customers. Through this change we can get back to profitability and growth, allowing us to invest further in our products, tools and processes, and provide new exciting opportunities for our people.