What does it mean for the business?
We want to take Parcelforce to a network that is delivering more than 160 million parcels a year.
This is not only a very exciting opportunity for us to share our expertise in one of the most important and growing areas of the wider Royal Mail Group, but working more closely with Royal Mail will also be a big competitive advantage for us. With this change, Parcelforce can:
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Benefit from taking volumes of medium and large parcels from Royal Mail, ensuring we are utilising both networks and serving different parts of the market,
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Look for ways to work together more efficiently, and reduce duplication of work, costs and our environmental impact,
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Benefit in the future from Royal Mail’s significant investment in parcel technology, such as route optimisation, smart tagging and automation,
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Increase loyalty of existing customers through improved products and services, as well as bring in exciting new business, securing the future of the business and the roles of our people within it and,
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Most importantly, integrated systems with Royal Mail will facilitate future transformation, allowing us to better evolve with our customers.