Courier Spring out now
Here's what's in the latest edition.

Frontline colleagues should start receiving our latest issue at their homes from today. For managers, an e-mag is available in your inbox.
In this edition:
- Chief Operating Officer, Alistair Cochrane, speaks to Courier about focusing on quality, safety, cost and engagement, and the part we all play in delivering success.
- We take a closer look at the Universal Service, the future of letters and our response to Ofcom.
- Read about Hatfield postie and postal apprentice, Erin Saul, on her Royal Mail journey
- Change for Good: Our mission to build an inclusive culture of dignity and respect across Royal Mail
- A pull-out and display poster of the six steps to success for building customer trust
- Meet the marathon running Royal Mail colleagues putting their best feet forward to raise vital funds for British Heart Foundation
- A feature on women in security, with our Head of Whistleblowing Debbie King, on how 20 years in the police led her to Royal Mail
- Plus news, views, competitions and much more.
All previous editions of Courier, including this one, live online at myroyalmail.com/courier