Courier Spring out now

Here's what's in the latest edition.

Frontline colleagues should start receiving our latest issue at their homes from today. For managers, an e-mag is available in your inbox.

In this edition:

  • Chief Operating Officer, Alistair Cochrane, speaks to Courier about focusing on quality, safety, cost and engagement, and the part we all play in delivering success.
  • We take a closer look at the Universal Service, the future of letters and our response to Ofcom.
  • Read about Hatfield postie and postal apprentice, Erin Saul, on her Royal Mail journey
  • Change for Good: Our mission to build an inclusive culture of dignity and respect across Royal Mail
  • A pull-out and display poster of the six steps to success for building customer trust
  • Meet the marathon running Royal Mail colleagues putting their best feet forward to raise vital funds for British Heart Foundation
  • A feature on women in security, with our Head of Whistleblowing Debbie King, on how 20 years in the police led her to Royal Mail
  • Plus news, views, competitions and much more.

All previous editions of Courier, including this one, live online at myroyalmail.com/courier

5 Apr 2024