RMtv - Day in the Life Of

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In the programme, hear from Littlehampton Delivery Office colleagues as manager Jake Parker's tasks are simplified through our Day in the Life Of project - giving him more time on the office floor.

'We've removed the morning call,' says Jake. 'That's given us a lot of time back to talk with my staff, engage with people and talk about the customer and improve the overall unit performance.'

At Liverpool's West Derby Delivery Office, as part of our commitment to starting work at 100 of our delivery offices in this financial year, they have opened up the office across two floors - and performance is improving.

And well done to team Putney. Shining a light on an officer working together and for their community.

Watch the programme on the People App or Workplace, by clicking here.

15 Oct 2021