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Data Protection Day

Raising data protection awareness worldwide

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Data Protection Day is celebrated annually on 28 January across the world. Also known as Data Privacy Day in the United States, the aim of the annual event is to raise awareness and promote privacy and data protection best practices.

Royal Mail holds a lot of customer and employee data. We have an obligation to make sure that the personal data we collect or process has appropriate security in place, protecting it against accidental loss, destruction, damage and unlawful or unauthorised processing.

Data protection is evolving

On Friday 25 May 2018, the General Data Protection Regulation, or GDPR, comes into force. You may have seen GDPR on the news or received emails about it from websites that you buy from or subscribe to. For Royal Mail, it means we need to continue protecting the personal information we collect or process as part of doing business, while reminding colleagues of their security responsibilities when handling this type of information.

What is GDPR?

The GDPR is an evolution of the existing data protection regulation. GDPR requires organisations to be able to demonstrate how they comply with the new regulation. Teams in Royal Mail have been working for months on getting the business ready for the changes. You will hear more about GDPR, including information about whether you need to do anything to prepare for it, in the coming weeks.

How you play your part in protecting Royal Mail

Remember the 3 Rs! – Responsibility, Reputation and Respect.

  • Responsibility - it is everyone’s responsibilityto protect customer and employee data and comply with the appropriate internal policies and data privacy regulations.
  • Reputation - reputations are hard won and easily lost. Handling customer and employee data with care and respect is critical. YOU are our best defence against fines and reputational damage.
  • Respect - the choices our customers and employees make about how their personal data is used must be respected.

That’s why we need to THINK SECURE all of the time. All information you work with has value.

For more information on how to protect our information, visit

For general Think Secure questions, please email