TikTok Shop partnership

TikTok Shop use ‘Click & Drop’ – new partnership now live

Royal Mail is delighted to announce a new partnership with TikTok Shop, to help sellers of all sizes improve the delivery experience and thrive on the platform.

For the first time, merchants can integrate our Click & Drop service with their TikTok Shop account, enabling them to arrange shipments and get orders delivered to customers quickly and efficiently.

The Click & Drop enables sellers to seamlessly print postage labels, which can then be dispatched on their existing Royal Mail collection, collected via Parcel Collect, dropped in a parcel postbox or taken to a Royal Mail Customer Service Point or Post Office® branch.

This is great news for Royal Mail.

Nick Landon, Chief Commercial Officer at Royal Mail, said: “People love shopping online and through social media, and TikTok Shop is a great example of that. People also love getting deliveries from their trusted Royal Mail postie. It gives them the confidence to order again, and everyone benefits from that growth. We are really excited about working with TikTok shop, helping them to grow and delivering a brilliant service to all of their customers. Sellers can rest easy knowing their deliveries are in good hands.”

TikTok Shop GM of UK Ecommerce Patrick Nommensen, said: "At TikTok, we're always looking for ways to help merchants grow their business through our platform. Working with trusted partners like Royal Mail is a prime example of how we're working to make our merchants' lives easier, and we're excited to be working together to make the fulfilment process even easier on TikTok Shop.”