First time. Every time.
A major part of our business is managing customer demands and delivering a quality service.
We understand there are times when a customer isn’t home to accept their delivery – and we have processes in place, such as Safeplace, to ensure they get what they ordered.
But we’ve recently come across one postman who is committed to coming back at the end of the day empty handed. He’s broken records and boosting the quality score. Well done!
Watch Phil Brett and his happy customers here.