In this week’s special programme, we head to the Midlands Parcel Hub to mark the significant milestone in its development.
As we move closer to opening, it means the fully-automated parcel sorting system can start to come together.
‘This is totally integral to our future,’ says CEO Simon Thompson.
‘Parcel automation: great for customers, great for later acceptance times, great for quality, great for cost. This is just great for everything.’
Also in the programme: we hear from Ricky McAulay, operations development director, on our plans for a Royal Mail Academy at the site.