We really care

Why Mental Health Awareness Week matters

Royal Mail is using this Mental Health Awareness Week to demonstrate why our support for colleagues really matters.

Throughout the week, we’re encouraging colleagues to speak up, or listen to help others.

With regular articles across our channels, and units carrying out their own activities, this week will highlight how the business can help.

Press play to hear from Dr Shaun Davis, global director of compliance and sustainability, discussing what we’re doing this week – in partnership with CWU and Unite CMA – and why it all matters.

‘It’s been a tough year for people – physically and mentally – and I think it’s an opportunity to remind people that the organisation really cares and to push out some key messages,’ he says.

Visit myroyalmail.com/yourmentalhealth for all our activities, news stories and support lines around this important subject.

And here are your support resources all in one place…

First Class Support

The First Class Support service is completely confidential and independent. Visit www.rmgfirstclasssupport.co.uk or download the ‘Lifeworks’ app to access health assessments, tailored support programmes and content.

Call 0345 266 5060 or use the online chat facility via the website or app if you would like to talk to someone about any physical or mental health-related matter, for lifestyle advice, or for direct access to counselling treatments.

New users of the website or app can sign up using a unique invitation code, which is ‘RMG-‘ and your payroll number, for example RMG-12345678.

Other support is available

On the Health and Wellbeing Intranet pages, our Feeling First Class – Mental Health page includes stress guidance, support and training as well as signposting to internal and external mental health support services.

Rowland Hill Fund: 0345 600 4586 www.rowlandhillfund.org offering financial aid to colleagues, pensioners and their families in times of need.

Shout Mental Health Text Service is a free, nationwide, 24/7, text based service. Text Shout to 85258 in the UK to text with a trained Crisis Volunteer.

Mind: Information and guidance around managing your mental health and wellbeing at this time.

Rethink Mental Illness: Resources for looking after your wellbeing and managing your money during the Covid-19 outbreak.

Neyber: Through My Bundle’s Financial Wellbeing option you can access debt consolidation loans and financial education. Log into My Bundle through PSP or visit mybundle.myroyalmail.com.

Stepchange: Offering expert, tailored advice and practical solutions to problem debt, contact the UK’s leading debt charity on 0800 138 1111 or visit www.stepchange.org.

The National Domestic Abuse helpline is available, including for concerned friends. Call 0808 2000 247 freephone 24 hours a day or visit www.nationaldahelpline.org.uk.

Cruse Bereavement Care: Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm) or visit www.cruse.org.uk.

For urgent mental health support in a crisis: call the Samaritans on 116 123 (open 24/7) or in the case of a suicide or other emergency situation, ring 999, or 9999 from a Royal Mail landline.

If you are worried that someone is at immediate risk of taking their own life you should stay with that person and take one of the following steps:

• Encourage them to call the First Class Support helpline (open 24/7) or the Samaritans on 116 123 (open 24/7)

• Contact their GP for an emergency appointment or the out of hours support service

• Call their Community Mental Health Team (CMHT) if they have one

Ring 999 (9999 from a Royal Mail landline), NHS direct (111) or go to the nearest Accident and Emergency (A&E) department.

12 May 2021